Return and Refund Policy
Refund policy
Here’s a Return and Refund Policy tailored for Sajobhi that you can use on your website. It is customer-friendly, professionally worded, and suits a small to medium-sized jewellery brand:
Sajobhi - Return & Refund Policy
At Sajobhi , your satisfaction is our priority. We take pride in crafting and delivering quality Products. However, if you're not fully satisfied with your purchase, we're here to help.
Returns
We accept returns only under the following conditions:
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The item is damaged, defective, or incorrect upon delivery.
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You notify us within 48 hours of receiving the product.
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The item is unused, in its original packaging, and with all tags intact.
Please note:
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We do not accept returns for customized or personalized products unless they are damaged or incorrect.
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Earrings are not eligible for return or exchange due to hygiene reasons, unless damaged.
Return Process
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Email us at support@sajobhi.com or WhatsApp us at [+91 6351144341] within 48 hours of receiving the item.
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Mention your Order ID, include clear photos of the issue, and a brief explanation.
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Our team will respond within 24–48 hours with approval and return instructions.
Refunds
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Once we receive and inspect the returned product, we will notify you about the status of your refund.
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If approved, the refund will be processed to your original payment method within 7–10 business days.
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Shipping charges (if any) are non-refundable.
Exchange Policy
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We offer exchange only for damaged or incorrect items.
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Please follow the return process and mention that you'd prefer an exchange.
Cancellations
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Orders can be canceled within 2 hours of placement. Once processed, cancellation is not possible.
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To cancel, contact us immediately at support@sajobhi.com or via WhatsApp.
Need Help?
If you have any questions about your order, returns, or refunds, feel free to reach out to us:
